BSBHRM513 Task 2: Portfolio of Evidence


Manage Workforce Planning

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Task 2: Portfolio of Evidence

Portfolio of Evidence Assessment
Candidate Instructions
You will complete questions for purposes of formal assessment as per the questions outlined in the questioning record below, and any additional probing or clarification questions required by the assessor. The Knowledge Activity is designed to confirm your competency for all the required knowledge in the unit of competency. Task Details There is no restriction on the length of the question responses, or time restriction in completing the assessment. The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your resubmitted work. You must complete all questions unassisted by the assessor or other personnel but may refer to reference material as may be needed. All questions must be answered satisfactorily for the assessment to be completed satisfactorily. For any assessment conducted that is incomplete, or without satisfactory performance, the assessment will need to be completed again after further training support. This may be simply to focus on question areas not achieved in the prior assessment. Evidence to be collected Answer the activity in as much detail as possible, considering your organizational requirements. In undertaking this assessment task, you as the candidate are providing consent for your work to be reviewed for the purposes of formal assessment in the unit(s) of competency. If you have concern regarding this permission, please discuss this with your assessor prior to undertaking the task.
Objective To provide you with an opportunity to show you have the required knowledge for this unit.
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Your trainer and assessor will be grading your work and provide you with constructive feedback on the Learning Management system.

Task 2 – Portfolio of Evidence

General instructions

Read through the following case study and then complete all the tasks.


Singleton Council has recently engaged an HR consulting firm to study its workforce and to write a new workforce plan and people strategy. Refer to the “Our People Strategy 2017 – 2021” (found under additional resources on Canvas). As a member of the Singleton Council HR department, you have been heavily involved in the study and the preparation of the strategy.

Your manager, Emilie, has asked that you now take the lead in putting the strategy into action and to undertake the following:

· Research workforce requirements

· Develop workforce objectives and strategies

· Implement initiatives to support workforce planning objectives

· Monitor and evaluate workforce trends

The report is to be presented to Council at the next council meeting in 3 weeks. Emilie has given you 3 weeks to get these tasks done in preparation for the council meeting.

Part A – Research Workforce Requirements

You can undertake some initial research via the internet, by referring to your learner guide and class presentations and the “Pulse – Retention and Turnover” study and the “Our People Strategy 2017 – 2021” document. (approx. 100 words)

1. Undertake some independent research on employee turnover and list 5 facts and or statistics that you find interesting or surprising. Include the source of each fact statistic. You can also refer to the “Pulse – Retention and Turnover” document.

2. Read through the “Our People” document from Singleton Council and answer the following questions:

· What is the staff voluntary turnover rate?

· How long do staff stay in the job on average?

· What % of employees resign within the first year

· What is the % of employees from the different generations (Y, Z and baby boomers) leave their job at council?

3. List and describe 5 factors that affect workforce supply. (100 words)

4. List and describe the 4 main categories of labour needs? (100 words)

5. List 5 forms of difference that relate to a diverse workforce.

Part B – Develop Workforce Objectives and Strategies

6. Refer to the “Our People” document from Singleton Council. Review the Strategic Framework and the People Strategies. Using the table provided below, write a goal in SMART format, a strategy and an action plan for each of the following:

(approx. 300 words)

a. Addressing staff turnover and retaining skilled labour

Workforce Goals / Strategies / Action Plans
Workforce Area: Addressing staff turnover and retaining skilled labour
Goal: (write smart goal here)
Strategies (list 2 – 3 strategies)
Action Plan
Action Item Due Date Who
(minimum 6 actions)

b. Diversity

Workforce Goals / Strategies / Action Plans
Workforce Area: Diversity
Goal: (write smart goal here)
Strategies (list 2 – 3 strategies)
Action Plan
Action Item Due Date Who
(minimum 6 actions)

c. Sourcing skilled labour

Workforce Goals / Strategies / Action Plans
Workforce Area: Sourcing Skilled Labour
Goal: (write smart goal here)
Strategies (list 2 – 3 strategies)
Action Plan
Action Item Due Date Who
(minimum 6 actions)

d. Dealing with organizational change

Workforce Goals / Strategies / Action Plans
Workforce Area: Dealing with Organizational Change
Goal: (write smart goal here)
Strategies (list 2 – 3 strategies)
Action Plan
Action Item Due Date Who
(minimum 6 actions)

7. Answer the following questions with regard to recruitment, training, and redeployment of staff.

a. Identify three actions which may be taken for the successful employment of skilled and diverse employees.

b. Specify four methods of training new recruits.

c. Which factors should you consider in relation to the redeployment of established staff members?

8. What 5 things can be done to ensure that Singleton Council is the employer of choice?

9. Now that you have developed the strategies and objectives, you need to communicate them to relevant stakeholders. Draft a detailed email (min 100 words) that you will send to your manager Emilie to be forwarded on to the stakeholders. In your email include the following:

· The purpose of your email

· A list of at least 5 stakeholders that should receive the email

· A summary of the objectives and strategies

· A request for the stakeholder’s agreement and endorsement


10. List 3 other ways that you can communicate the objectives and strategies to stakeholders.

11. Emilie has also asked that you develop contingency plans for extreme situations. Select one of the following situations and develop a contingency plan. Use the template provided and include at least 5 steps or actions.

· Unpredicted staff shortages

· Unpredicted higher demand

· Accidents or emergencies

Contingency Plan
Steps / Actions Who is Responsible

Part C – Monitor and Review Trends

A key part of your role is to monitor trends in Council’s workforce and the general labour force and evaluate any impact on Council’s strategies and plans. (approx. 300 words)

12. Refer to the “Our People” document from Singleton Council. Take note of the number of baby boomers and % of women in the workforce. What possible changes could occur over the next 5 years and how will that effect Council’s workforce plans?

13. Conduct some independent research. List and describe 1 area of oversupply and 1 area of undersupply in the current labour market in Australia.

14. Identify four sources of information which might be referred to when monitoring labour supply trends in the Australian business market.

15. Give four examples of internal changes and four examples of external changes which may prompt you to adjust your workforce plans.

16. Identify five examples of global workforce trends which may prompt you to make workforce planning recommendations.

17. Part of the plan to improve employee retention rates is to do a survey on staff satisfaction. List 8 questions that you will ask in your survey.

18. Identify four sources of information relating to government policy on labour demand and supply.

19. Specify four factors that may influence labour demand and supply.

20. Identify five methods which may be used for the evaluation of change processes.

End of Assessment!

Congratulations, you have completed this assessment task.

Please ensure all questions are answered and upload the following:

· This completed workbook

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