Conflict and Motivation and Conflict Resolution

Details: From the readings, please respond to the questions below.
QUESTIONS: (Answer all) Remember that if you use any reference as a source for your posts, you must use the APA in-text citation format to credit the author.

From your readings, as a project manager or leader, how would you handle team conflicts?

Don't use plagiarized sources. Get Your Custom Essay on
Conflict and Motivation and Conflict Resolution
Just from $13/Page
Order Essay

How would you motivate your project team?

Describe a conflict situation and share your perspective of how you believe mediation assisted or could assist, in resolution.

Please describe the situation to set up the scenario and give background on the situation. Explain how these lessons could apply to you as a project manager.

Readings:

Conflict Resolution in Project Management

https://www.umsl.edu/~sauterv/analysis/488_f01_papers/Ohlendorf.htm

 

Sample Answer

 

Conflict and Motivation and Conflict Resolution

It is common to encounter conflicts in work settings. Conflicts happen due to differences in what people believe in, attitudes, and values. How an individual manages conflicts is essential to provide cohesion in a team, leading to significant project outcomes.

Handling Team Conflicts

As a project manager, I focus on understanding the conflict first before employing a win-win strategy. In this case, I employ empathy in communication by listening to the conflicting parties without prejudice. According to Ohlendorf (2001), it is necessary to understand the conflict to develop a mediation strategy that can guarantee future cooperation and coordination. After listening to both parties, I ensure neither of the teams loses in the resolution. For instance, the conflicting sides must be satisfied and agree to a long-term agreement, resulting in mutual gains.

Motivating Project Team

Motivating team members is critical for any project manager to ensure they dedicate their skills and knowledge toward realizing the maximum output. I motivate my project team by allowing them to perform their preferred roles. For instance, members will be grouped into their task preferences to enhance their performance. Husain (2015) suggests that project team can improve their efficiency if they are given the preferred roles to perform. Additionally, I listen to each member’s views and contributions to foster inclusion. Usually, a project team may split and cause conflicts if the project manager sidelines other team members.

A Conflict Situation

i once solved a conflict in my previous working station. The company had a manager for customer service, overseeing twenty employees. It was his first leadership task since she graduated from the university. The manager had a team member who registered poor customer service, leading to low customer satisfaction. The manager had engaged the employee, asking her to improve her customer satisfaction score, but it took months without noticing any improvement. Having worked there as a communication officer, I approached the team manager and offered the following remedy. I first talked to the manager, requesting him to make his expectations clear and set clear goals. In this case, the employee could work towards achieving the stated goals. I also reached out to the employee seeking to understand the challenges. I finally held discussions with the two after understanding the challenges. We strategized on how the employee could raise her score, while the manager could be patient, providing clear objectives for her roles. Currently, the employee is one of the best performers in the customer service docket.

Application of the Lessons

Reaching out to both the customer service manager and the employee is essential to me as a project manager to ensure neither of the team is unsatisfied. In this case, when I am faced with a challenge among my team members, I should inquire about the challenges from both parties to prevent favoritism and bias. Finally, a win-win conflict resolution strategy is vital to me as a project manager to restore friendship among the conflicting parties.

 

References

Husain, E. S. (2015). Project team selection and motivation. Leading and managing project teams. https://www.researchgate.net/publication/283516696_Project_Team_Selection_Motivation

Ohlendorf, A. (2001). Conflict resolution in project management. Retrieved February 2, 2003. https://www.umsl.edu/~sauterv/analysis/488_f01_papers/Ohlendorf.htm

What Will You Get?

We provide professional writing services to help you score straight A’s by submitting custom written assignments that mirror your guidelines.

Premium Quality

Get result-oriented writing and never worry about grades anymore. We follow the highest quality standards to make sure that you get perfect assignments.

Experienced Writers

Our writers have experience in dealing with papers of every educational level. You can surely rely on the expertise of our qualified professionals.

On-Time Delivery

Your deadline is our threshold for success and we take it very seriously. We make sure you receive your papers before your predefined time.

24/7 Customer Support

Someone from our customer support team is always here to respond to your questions. So, hit us up if you have got any ambiguity or concern.

Complete Confidentiality

Sit back and relax while we help you out with writing your papers. We have an ultimate policy for keeping your personal and order-related details a secret.

Authentic Sources

We assure you that your document will be thoroughly checked for plagiarism and grammatical errors as we use highly authentic and licit sources.

Moneyback Guarantee

Still reluctant about placing an order? Our 100% Moneyback Guarantee backs you up on rare occasions where you aren’t satisfied with the writing.

Order Tracking

You don’t have to wait for an update for hours; you can track the progress of your order any time you want. We share the status after each step.

image

Areas of Expertise

Although you can leverage our expertise for any writing task, we have a knack for creating flawless papers for the following document types.

Areas of Expertise

Although you can leverage our expertise for any writing task, we have a knack for creating flawless papers for the following document types.

image

Trusted Partner of 9650+ Students for Writing

From brainstorming your paper's outline to perfecting its grammar, we perform every step carefully to make your paper worthy of A grade.

Preferred Writer

Hire your preferred writer anytime. Simply specify if you want your preferred expert to write your paper and we’ll make that happen.

Grammar Check Report

Get an elaborate and authentic grammar check report with your work to have the grammar goodness sealed in your document.

One Page Summary

You can purchase this feature if you want our writers to sum up your paper in the form of a concise and well-articulated summary.

Plagiarism Report

You don’t have to worry about plagiarism anymore. Get a plagiarism report to certify the uniqueness of your work.

Free Features $66FREE

  • Most Qualified Writer $10FREE
  • Plagiarism Scan Report $10FREE
  • Unlimited Revisions $08FREE
  • Paper Formatting $05FREE
  • Cover Page $05FREE
  • Referencing & Bibliography $10FREE
  • Dedicated User Area $08FREE
  • 24/7 Order Tracking $05FREE
  • Periodic Email Alerts $05FREE
image

Our Services

Join us for the best experience while seeking writing assistance in your college life. A good grade is all you need to boost up your academic excellence and we are all about it.

  • On-time Delivery
  • 24/7 Order Tracking
  • Access to Authentic Sources
Academic Writing

We create perfect papers according to the guidelines.

Professional Editing

We seamlessly edit out errors from your papers.

Thorough Proofreading

We thoroughly read your final draft to identify errors.

image

Delegate Your Challenging Writing Tasks to Experienced Professionals

Work with ultimate peace of mind because we ensure that your academic work is our responsibility and your grades are a top concern for us!

Check Out Our Sample Work

Dedication. Quality. Commitment. Punctuality

It May Not Be Much, but It’s Honest Work!

Here is what we have achieved so far. These numbers are evidence that we go the extra mile to make your college journey successful.

0+

Happy Clients

0+

Words Written This Week

0+

Ongoing Orders

0%

Customer Satisfaction Rate
image

Process as Fine as Brewed Coffee

We have the most intuitive and minimalistic process so that you can easily place an order. Just follow a few steps to unlock success.

See How We Helped 9000+ Students Achieve Success

image

We Analyze Your Problem and Offer Customized Writing

We understand your guidelines first before delivering any writing service. You can discuss your writing needs and we will have them evaluated by our dedicated team.

  • Clear elicitation of your requirements.
  • Customized writing as per your needs.

We Mirror Your Guidelines to Deliver Quality Services

We write your papers in a standardized way. We complete your work in such a way that it turns out to be a perfect description of your guidelines.

  • Proactive analysis of your writing.
  • Active communication to understand requirements.
image
image

We Handle Your Writing Tasks to Ensure Excellent Grades

We promise you excellent grades and academic excellence that you always longed for. Our writers stay in touch with you via email.

  • Thorough research and analysis for every order.
  • Deliverance of reliable writing service to improve your grades.
Place an Order Start Chat Now
image