What you have learned about your communication skills

Written self-reflection on what you have learned about your communication skills (275 words)

Using the JOHARI Window framework, provide a written reflection on any change in your communication skills from the subject of “communication in health”. Reflect on the following two issues:

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what you have learned about your communication skills that were previously “not known to self” and have become known to yourself over the course of this unit on “Communication in Health”.

Reflect on your strengths, limitations, and your style as a communicator during the group-based role play task. (which is about inter-professional communication and teamwork between students with different disciplines which might include a Health Services Manager, Physiotherapist, Occupational therapist, Paramedic, Speech Pathologist, Recreation Therapist, Exercise Scientist, Traditional Chinese Medicine Practitioner, Podiatrist, Public Health Officer, Health Promotion Officer.)


Sample Answer


Since taking the “Communication in Health” course, I have noticed a change in my communication skills. I am now more aware of the importance of effective communication in healthcare settings and have become more conscious of my communication style. In particular, I have found the Johari windows theory to help understand how communication can break down in healthcare settings. The Open Area is what is known by both yourself and others. This is the ideal situation for communication, as both parties are on the same page, and there is no misunderstanding (Brooks et al., 2019).

Additionally, The Blind Spot can make you feel like you are not being heard or valued by your healthcare team. The Hidden Area is what is known by yourself but unknown by others. This can be difficult for communication, as you may feel like you are not being understood or taken seriously. Additionally, The Hidden Area can lead to conflict if there are differing opinions on what should be shared with the healthcare team. The Unknown is what is unknown by both yourself and others. This can be a very difficult place for communication, as there may be a lot of uncertainty and confusion about what is

The Johari windows theory can be applied in healthcare communication in four areas; The Open Area, The Blind Spot, The Hidden Area, and The Unknown. The Open Area is what is known by yourself and known by others too. In healthcare, this could be open communication between a doctor and a patient about medical treatment options or information about a diagnosis. The Blind Spot is unknown by yourself but known by others. In healthcare communication, this might be something like a patient not understanding their health condition or a doctor not being aware of how a particular treatment will affect a patient (Osmanoğlu, 2019). The Hidden Area is known by yourself but unknown by others. In healthcare communication, this could be something like a doctor keeping confidential information about a patient’s health condition from other care team members. The Unknown is unknown by yourself and unknown by others too. In healthcare communication, this might be something like a new disease that has not yet been diagnosed or an emerging health concern that has not yet been widely publicized.

When reflecting on your communication style, it is essential to consider your limitations. Perhaps you find it difficult to discuss specific topics with others. Maybe you get nervous when speaking in front of large groups. What steps can you take to overcome these constraints if this is the case? One strategy could be practicing complex discussing topics with friends or family members. Another option is to improve your confidence by participating in public speaking opportunities. Finally, consider your overall approach or “style” as a communicator when considering your communication style.

Interprofessional teamwork is considered to be a cornerstone of high-quality healthcare. It involves two or more health professionals working together to care for a patient or group of patients. There is evidence that interprofessional teamwork can improve patient outcomes, communication and satisfaction with care, and cost-effectiveness. One benefit is that it can improve patient outcomes. Studies have shown that patients who receive care from teams of health professionals have better outcomes than those who receive care from individuals.






Brooks, L. A., Manias, E., & Bloomer, M. J. (2019). Culturally sensitive communication in healthcare: A concept analysis. Collegian26(3), 383-391.

Osmanoğlu, D. E. (2019). Expansion of the open area (Johari Window) and group work directed to enhancing the level of subjective well-being. Journal of Education and Training Studies7(5), 76-85.

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