Workplace Environment Assessment Essay Paper
Workplace Environment Assessment Essay Paper
Workplace environments such as patient care settings should be supportive to ensure that the staff has good working environments to help enhance patient outcomes. The implication is that the environment significantly affects patient and nursing outcomes. Therefore, organizations should strive to cultivate positive cultures, such as interprofessional collaboration and patient safety culture (O’Donovan et al.,2019). Respect for diversity and civil behaviors to help support a positive work environment and lower the chances of incivility. As such, the purpose of this assignment is to examine the results of the work environment assessment, review relevant literature, and present evidence-based strategies for creating high-performance interprofessional teams.
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The Work Environment Assessment
From the responses, our workplace is moderately healthy, with a score of 85. There is a high level of employee satisfaction, engagement, and morale. There are sufficient resources for professional growth and development. There is an emphasis on employees’ wellness and self-care. The score, therefore, indicates that our organization is civil. Various aspects were supervised from the assessment. For example, the organization has been known to value efficient, safe, and high-quality patient care, and it has also consistently achieved a high ranking based on quality and safe patient care and patient satisfaction. However, the facility has been having complications with retaining the staff, an indication which could be a reflection that the staff is not that satisfied. As such, I expected a lower score. The next aspect which surprised me was the score obtained regarding the application of teamwork in the organization. It has been evident that nurses use teamwork when offering care to patients. They also have been using multidisciplinary teams in care assessment, planning, implementation, and monitoring. Nonetheless, the scores related to teamwork were low, which was a surprise to me.
There are also other ideas that I believed and got confirmed by the workplace assessment. For example, the organization obtained lower scores connected to conflict resolution. The organization has operated for a long time without putting in place a formal structure for conflict resolution. Hence a considerable number of conflicts remain unresolved. This was confirmed by lower scores. The assessment of the organizations showed that my workplace is moderately healthy. The high scores were obtained since the organization values the use of effective strategies that promote patient care. Therefore, there is a need to integrate strategies that would help the organization work on the areas of weakness.
Reviewing of Literature
The theory presented in the chosen article highlights how heightened levels of student stress and nursing faculty, workload, faculty superiority, and the attitudes of student entitlement all lead to incivility. Therefore, this concept is a reflection of how stressors can lead to incivility in nursing practice as well as nursing education. The article highlights various stressors, such as lack of skills and knowledge, organizational conditions, unclear expectations and roles, and work overload. According to the theory presented in the article, it is important to model effective communication to help address incivility since it has been shown that effective communication helps in lowering the incidences and impacts of civility (Clark et al.,2011).
The theory presented in this article is related to the results of the work environment assessment. For example, it is important to note that the organization has been using effective communication to help drive forward patient safety and efficiency forward, which saw the organization obtain high scores in this regard. Therefore, it helped the organization to obtain a moderately healthy status. On the other hand, a lack of effective communication has been observed in conflict resolution times, where the organization lacks a formal model of communication that can help resolve conflicts. As such, the organization had low scores in the area. The organization can apply this theory to create stronger work teams by using effective communication as part of conflict resolution (Griffin et al.,2014). This will help the workers to solve their conflicts better and create stronger teams by working together.
Evidence-Based Strategies to Created High-Performance Interprofessional Teams
The workplace assessment revealed that the organization is moderately healthy. However, various strategies can still be applied to address the shortcomings revealed in the assessment to improve the organization. One of the strategies that can be used is to enhance employee engagement in organizational issues. One aspect that was found to lead to lower retention rates is the minimal involvement of the staff in organizational issues. Therefore, their engagement on organizational issues should be enhanced. The use of staff engagement has been supported by literature (Huang & Pun, 2022). Another strategy is rewarding employees who perform well. Such a strategy will lead to motivating the staff and increasing their job satisfaction, productivity, and retention. The strategy will also likely reduce conflicts as employees will be rewarded based on their performance (Seitovirta et al.,2018). Various strategies can also be implemented to bolster successful practice. For example, the organization can use open communication, an effective reward system as well as an appropriate conflict resolution mechanism.
Conclusion
Workplace incivility negatively impacts both patient outcomes and the nursing activities performed to improve patient outcomes. Workplace assessment can be key to revealing how civil the work environment is. The workplace assessment performed revealed that the organization is moderately civil; as such, various strategies can be used to help improve the organization.
References
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. JONA: The Journal of Nursing Administration, 41(7/8), 324-330. 10.1097/NNA.0b013e31822509c4
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. The Journal of Continuing Education in Nursing, 45(12), 535–542. https://doi.org/10.3928/00220124-20141122-02
Huang, Q., & Pun, J. (2022). Views of Hospital Nurses and Nursing Students on Nursing Engagement—Bridging the Gap Through Communication Courses. Frontiers in Psychology, 13, 915147. https://doi.org/10.3389/fpsyg.2022.915147
Seitovirta, J., Lehtimäki, A.-V., Vehviläinen-Julkunen, K., Mitronen, L., & Kvist, T. (2018). Registered nurses’ perceptions of rewarding and its significance. Journal of Nursing Management, 26(4), 457–466. https://doi.org/10.1111/jonm.12571
O’Donovan, R., Ward, M., De Brún, A., & McAuliffe, E. (2019). Safety culture in health care teams: A narrative review of the literature. Journal of Nursing Management, 27(5), 871–883. https://doi.org/10.1111/jonm.12740
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The Assignment (3-6 pages total):
Part 1: Work Environment Assessment (1-2 pages)
- Review the Work Environment Assessment Template you completed for this Module’s Discussion.
- Describe the results of the Work Environment Assessment you completed on your workplace.
- Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
- Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (1-2 pages)
- Briefly describe the theory or concept presented in the article(s) you selected.
- Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
- Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)
- Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
- Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
- Course resources linked below
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Criteria | Ratings | Pts | ||||
Part 1: Work Environment Assessment
*Template, completed in the week 7 discussion, should not be submitted with this assignment · Describe the results of the Work Environment Assessment you completed on your workplace. · Identify two things that surprised you about the results and one idea that you believed prior to conducting the assessment that was confirmed. · Explain what the results of the assessment suggests about the health and civility of your workplace. |
45 to >40.0 pts Excellent
The responses accurately and thoroughly describe the results of the Work Environment Assessment completed on a workplace……. The responses thoroughly and clearly identify two surprising things about the results and thoroughly describe at least one idea that was believed prior to conducting the assessment that was confirmed. … The responses accurately and thoroughly explain in detail what the results of the assessment suggests about the health and civility of a workplace. |
40 to >35.0 pts Good
The responses accurately describe the results of the Work Environment Assessment completed on a workplace……. The responses accurately identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed. … The responses accurately explain what the results of the assessment suggests about the health and civility of a workplace. |
35 to >31.0 pts Fair
The responses describe the results of the Work Environment Assessment completed on a workplace that is vague or inaccurate……. The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague or inaccurate……. The responses explain what the results of the assessment suggests about the health and civility of a workplace that is vague or inaccurate. |
31 to >0 pts Poor
The responses describe the results of the Work Environment Assessment completed on a workplace that is vague and inaccurate, or is missing…… The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague and inaccurate, or is missing. … The responses explain what the results of the assessment suggest about the health and civility of a workplace that is vague and inaccurate, or is missing. |
45 pts |
|
Part 2: Reviewing the Literature · Briefly describe the theory or concept presented in the article you selected. · Explain how the theory or | 15 to >13.0 pts Excellent
The responses accurately and thoroughly describe the theory or concept |
13 to >11.0 pts Good
The responses accurately describe the theory or concept presented in the |
11 to >10.0 pts Fair
The responses describe the theory or concept presented in the article selected |
10 to >0 pts Poor
The responses describe the theory or concept presented in the article selected |
15 pts | |
Criteria | Ratings | Pts | |||
concept presented | presented in the | article selected. … | that is vague or | that is vague and | |
in the article relates | article selected. … | The responses | inaccurate……. The | inaccurate, or is | |
to the results of | The responses | accurately explain | responses explain | missing…… The | |
your Work | accurately and | how the theory or | how the theory or | responses | |
Environment | completely explain | concept | concept presented | explain how the | |
Assessment. · | how the theory or | presented in the | in the article | theory or concept | |
Explain how your | concept presented | article relates to | relates to the | presented in the | |
organization could | in the article | the results of the | results of the Work | article relates to | |
apply the theory | relates to the | Work Environment | Environment | the results of the | |
highlighted in your | results of the Work | Assessment. … | Assessment that is | Work | |
selected article to | Environment | The responses | vague or | Environment | |
improve | Assessment. … | accurately explain | inaccurate……. The | Assessment that | |
organizational | The responses | how an | responses explain | is vague and | |
health and/or | accurately and | organization could | how an | inaccurate, or is | |
stronger work | thoroughly explain | apply the theory | organization could | missing…… The | |
teams. Be specific | how an | highlighted in the | apply the theory | responses | |
and provide | organization could | selected article to | highlighted in the | explain how an | |
examples. | apply the theory | improve | selected article to | organization | |
highlighted in the | organizational | improve | could apply the | ||
selected article to | health and/or | organizational | theory | ||
improve | stronger work | health and/or | highlighted in the | ||
organizational | teams……. Specific | create stronger | selected article to | ||
health and/or | examples are | work teams that is | improve | ||
stronger work | provided which | vague or | organizational | ||
teams……. Specific | may support the | inaccurate. … | health and/or | ||
and detailed | responses. | Vague or | create stronger | ||
examples are | inaccurate | work teams that | |||
provided which | examples are | is vague and | |||
fully support the | provided which | inaccurate, or is | |||
responses. | may support the
responses. |
missing. …
Specific |
|||
examples are not | |||||
provided to | |||||
support the | |||||
responses. | |||||
Part 3: Evidence- Based Strategies to Create High- Performance Interprofessional Teams · Recommend at least two strategies, supported in the literature, that can be implemented to | 20 to >17.0 pts Excellent
Using the literature, the responses clearly and thoroughly recommend at least two strategies that can be implemented to address any shortcomings |
17 to >15.0 pts Good
Using the literature, the responses accurately recommend at least two strategies that can be implemented to address any shortcomings |
15 to >13.0 pts Fair
Using the literature, the responses recommend at least two strategies that can be implemented to address any shortcomings revealed in the |
13 to >0 pts Poor
Using the literature, the responses recommend at least two strategies that can be implemented to address any shortcomings |
20 pts |
Criteria | Ratings | Pts | ||||||
address any | revealed in the | revealed in the | Work Environment | revealed in the | ||||
shortcomings | Work Environment | Work Environment | Assessment that is | Work | ||||
revealed in your | Assessment. … | Assessment. … | vague or | Environment | ||||
Work Environment | The responses | The responses | inaccurate, or only | Assessment that | ||||
Assessment. · | clearly and | accurately | recommends one | is vague and | ||||
Recommend at | thoroughly | recommend at | strategy…… The | inaccurate, only | ||||
least two strategies | recommend at | least two | responses | recommends one | ||||
that can be | least two | strategies that can | recommend at | strategy, or is | ||||
implemented to | strategies that can | be implemented to | least two strategies | missing…… The | ||||
bolster successful | be implemented to | bolster successful | that can be | responses | ||||
practices revealed | bolster successful | practices revealed | implemented to | recommend at | ||||
in your Work | practices revealed | in the Work | bolster successful | least two | ||||
Environment | in the Work | Environment | practices revealed | strategies that | ||||
Assessment. | Environment
Assessment. |
Assessment. | in the Work
Environment |
can be
implemented to |
||||
Assessment that is | bolster | |||||||
vague or | successful | |||||||
inaccurate, or only | practices | |||||||
recommends one | revealed in the | |||||||
strategy. | Work | |||||||
Environment | ||||||||
Assessment that | ||||||||
is vague and | ||||||||
inaccurate, only | ||||||||
recommends one | ||||||||
strategy, or is | ||||||||
missing. | ||||||||
Resource Synthesis | 5 to >4.0 pts Excellent | 4 to >3.0 pts Good | 3 to >2.0 pts Fair | 2 to >0 pts Poor | ||||
Using proper in-text citations, the response fully integrates at least 2 outside resources and 2 or 3 course- specific resources. | Using proper in- text citations, the response fully integrates at least 2 outside
resources and 1 course-specific resource. |
Using proper in- text citations, the response minimally integrates outside and course- specific resources. | The response does not integrate outside and course- specific resources or no in-text citations are used. |
5 pts |
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Written Expression and Formatting— Paragraph Development and Organization: | 5 to >4.0 pts Excellent
Paragraphs and sentences follow |
4 to >3.0 pts Good
Paragraphs and sentences follow |
3 to >2.0 pts Fair
Paragraphs and sentences follow |
2 to >0 pts Poor
Paragraphs and sentences follow |
5 pts | |||
Criteria | Ratings | Pts | ||||||||
Paragraphs make | writing standards for | writing standards | writing standards | writing | ||||||
clear points that | flow, continuity, and | for flow, continuity, | for flow, | standards for | ||||||
support well- | clarity…… A clear and | and clarity 80% of | continuity, and | flow, continuity, | ||||||
developed ideas, | comprehensive | the time. | clarity 60–79% of | and clarity less | ||||||
flow logically, and | purpose statement, | …Purpose, | the time. … | than 60% of the | ||||||
demonstrate | introduction, and | introduction, and | Purpose, | time……. No | ||||||
continuity of ideas. | conclusion are | conclusion of the | introduction, and | purpose | ||||||
Sentences are | provided, which | assignment are | conclusion of the | statement, | ||||||
carefully focused— | delineates all | stated but are | assignment is | introduction, or | ||||||
neither long and | required criteria. | brief and not | vague or off topic. | conclusion is | ||||||
rambling nor short | descriptive. | provided. | ||||||||
and lacking | ||||||||||
substance. A clear | ||||||||||
and comprehensive | ||||||||||
purpose statement | ||||||||||
and introduction is | ||||||||||
provided, which | ||||||||||
delineates all | ||||||||||
required criteria. | ||||||||||
Written Expression and Formatting— English Writing Standards: Correct grammar, mechanics, and proper punctuation. | 5 to >4.0 pts Excellent
Uses correct grammar, spelling, and punctuation with no errors. |
4 to >3.0 pts Good
Contains a few (one or two) grammar, spelling, and punctuation errors. |
3 to >2.0 pts Fair
Contains several (three or four) grammar, spelling, and punctuation errors. |
2 to >0 pts Poor
Contains many (five or more) grammar, spelling, and punctuation errors that interfere with the reader’s understanding. |
5 pts |
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Written Expression and Formatting: The paper follows correct APA format for title page, headings, font, spacing, margins, indentations, page numbers, running head, parenthetical/in-text citations, and reference list. | 5 to >4.0 pts Excellent
Uses correct APA format with no errors. |
4 to >3.0 pts Good
Contains a few (one or two) APA format errors. |
3 to >2.0 pts Fair
Contains several (three or four) APA format errors. |
2 to >0 pts Poor
Contains many (five or more) APA format errors. |
5 pts | |||||