Assignment: Institutional Conflict

Assignment: Institutional Conflict

Assignment: Institutional Conflict

Develop a 3-4 page report on how conflict can affect an organization. Describe reasons for conflict and explain the role of both functional and dysfunctional conflict in institutional change. Recommend strategies for resolving both functional and dysfunctional conflict.

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Introduction

Institutional conflict can be viewed as either functional or dysfunctional. From the functional perspective, conflict can be seen as productive because it causes members of the institution to learn, improve, and develop creativity and problem-solving skills. On the other hand, conflict can be seen as dysfunctional to the degree that it threatens the structure and stability of an institution and to the degree that it stifles creativity and change. Managed properly, conflict can cause people and the institution to grow and improve.

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Demonstration of Proficiency

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 1: Identify variables within an organizational structure that can promote conflict.

Describe reasons for conflict within an institution or organization.

Competency 3: Apply appropriate strategies to reduce or resolve conflicts.

Recommend a conflict resolution strategy for functional conflict.

Recommend a conflict resolution strategy for dysfunctional conflict.

Competency 4: Analyze the impact of conflict on relationship building in face-to-face, virtual, cyber, and group communication.

Explain the role of functional conflict in institutional change.

Explain the role of dysfunctional conflict in institutional change.

Competency 6: Communicate effectively in a variety of formats.

Write coherently to support a central idea in the appropriate format with correct grammar, usage, and mechanics.

Preparation

Search the Capella Library and the Internet for scholarly or professional articles that address institutional conflict and institutional change. You will need at least three articles or resources to use in this assessment.

Instructions

Complete the following:

Describe at least three reasons for conflict within an institution or organization. How might individual differences and perceptions contribute to the conflict?

Explain the role of functional conflict in institutional change.

Explain the role of dysfunctional conflict in institutional change.

Recommend one conflict resolution strategy organizational leadership could use with functional conflict.

Recommend one conflict resolution strategy organizational leadership could use with dysfunctional conflict.

Format this assessment as a professional report. Use appropriate headings and support your statements with the resources you located. Follow APA guidelines for your in-text citations and references.

Additional Requirements

Submit 3–4 typed, double-spaced pages, not including title and reference pages.

Use 12-point, Times New Roman font.

Include a title page and reference page.

Cite at least three current scholarly or professional resources.

Scoring Guide

Use the scoring guide to understand how your assessment will be evaluated.

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Criterion 1

Describe reasons for conflict within an institution or organization.

Distinguished

Describes reasons for conflict within an institution or organization and considers how individual perceptions can contribute to institutional conflict.

Proficient

Describes reasons for conflict within an institution or organization.

Basic

Lists reasons for conflict within an institution or organization.

Non Performance

Does not describe reasons for conflict within an institution or organization.

Criterion 2

Explain the role of functional conflict in institutional change.

Distinguished

Explains the role and benefits of functional conflict in institutional change.

Proficient

Explains the role of functional conflict in institutional change.

Basic

Explains functional conflict but does not explain its role in institutional change.

Non Performance

Does not explain the role of functional conflict in institutional change.

Criterion 3

Explain the role of dysfunctional conflict in institutional change.

Distinguished

Explains the role of dysfunctional conflict in institutional change and considers how it affects motivation and commitment.

Proficient

Explains the role of dysfunctional conflict in institutional change.

Basic

Explains dysfunctional conflict but does not explain its role in institutional change.

Non Performance

Does not explain the role of dysfunctional conflict in institutional change.

Criterion 4

Recommend a conflict resolution strategy for functional conflict.

Distinguished

Recommends a conflict resolution strategy for functional conflict and explains how the strategy supports institutional change.

Proficient

Recommends a conflict resolution strategy for functional conflict.

Basic

Identifies a conflict resolution strategy but does not show a clear connection to functional conflict.

Non Performance

Does not recommend a conflict resolution strategy for functional conflict.

Criterion 5

Recommend a conflict resolution strategy for dysfunctional conflict.

Distinguished

Recommends a conflict resolution strategy for dysfunctional conflict and considers the consequences of failing to resolve dysfunctional conflict.

Proficient

Recommends a conflict resolution strategy for dysfunctional conflict.

Basic

Identifies a conflict resolution strategy but does not show a clear connection to dysfunctional conflict.

Non Performance

Does not recommend a conflict resolution strategy for dysfunctional conflict.

Criterion 6

Write coherently to support a central idea in appropriate format with correct grammar, usage, and mechanics.

Distinguished

Writing is coherent, using evidence to support a central idea in a consistently appropriate format with correct grammar, usage, and mechanics.

Proficient

Writes coherently to support a central idea in appropriate format with correct grammar, usage, and mechanics.

Basic

Writing supports an idea. Format is inconsistent, containing major errors of grammar, usage, and mechanics.

Non Performance

Writing does not support a central idea in appropriate format. Does not use correct grammar, usage, and mechanics.