Liam Fitzgerald Telehealth Follow Up Sick Visit Shadow Health Transcript: Management of Cardiovascular Conditions Patient
| 
 Hi, my name is xx and I will interview you and later examine you 
 | 
 Greet  | 
|
| 
 Hi there. 
 | 
||
| 
 Can you hear me? 
 | 
 Question  | 
|
| 
 Yeah, I can hear you clearly. 
 | 
||
| 
 Are you in an appropriate environment for a telehealth visit? 
 | 
 Question  | 
|
| 
 This is a fine place for us to talk. 
 | 
||
| 
 Do you understand that this telehealth visit is confidential? 
 | 
 Question  | 
|
| 
 Yup, I understand that this visit is private and confidential. [AUDIO COMING SOON] 
 | 
||
| 
 What brings you here today? 
 | 
 Question  | 
|
| 
 I’m OK, just here for my regular telehealth follow-up. 
 | 
||
| 
 When was your last hospital visit? 
 | 
 Question  | 
|
| 
 Six months ago I was in the hospital for my heart failure symptoms. 
 | 
||
| 
 When were you diagnosed with heart failure? 
 | 
 Question  | 
|
| 
 I was diagnosed with heart failure . . . two years ago now. 
 | 
||
| 
 What symptoms do you currently have? (Clarified to Do you know what symptoms are you experiencing?.) 
 | 
 Question  | 
|
| 
 I don’t really have any symptoms, just here for my follow-up. I’m doing OK. (Clarified to if I know what my symptoms are.) 
 | 
||
| 
 Are you using any medications? 
 | 
 Question  | 
|
| 
 My regular heart meds are carvedilol, candesartan, spironolactone, and an aspirin. I have some heart meds that I take as needed too — furosemide, a potassium chloride tablets, and nitroglycerin. For my cholesterol I take atorvastatin and some fish oil. 
 | 
||
| 
 What are the dosages of your medications? 
 | 
 Question  | 
|
| 
 We’re going to have to go down the list since I have regular heart medications, as needed heart medications, and cholesterol medications. 
 | 
||
| 
 What is the dosage of your heart medications? 
 | 
 Question  | 
|
| 
 The carvedilol is 12.5 milligrams, the candesartan is 32 milligrams, the spironolactone is 12.5 milligrams, and the aspirin is an 81 mg EC tablet. And then I take some as needed heart failure medications. 
 | 
||
| 
 What is the dosage of your cholesterol medications? 
 | 
 Question  | 
|
| 
 Hm, let’s see. I take the atorvastatin — it’s 40 mg — and the omega-3 fatty acid fish oil, it’s 1000 mg. I take them both everyday. 
 | 
||
| 
 What is your medical history? 
 | 
 Question  | 
|
| 
 That’s a long list, let’s see . . . Well I have heart failure, that’s the big one. And I have coronary artery disease, high blood pressure, high cholesterol, and I had a heart attack a while back. 
 | 
||
| 
 When were you diagnosed with coronary artery disease? 
 | 
 Question  | 
|
| 
 I was diagnosed with it five years ago, at the time of my heart attack. 
 | 
||
| 
 When were you diagnosed with high blood pressure? 
 | 
 Question  | 
|
| 
 I’ve had high blood pressure for some time now. I was diagnosed at 38 but didn’t try to manage it much. It’s better now though. 
 | 
||
| 
 What do you use for your high blood pressure? (Clarified to How do you control your blood pressure?.) 
 | 
 Question  | 
|
| 
 I’m on a few heart medicines, but the carvedilol is the one for blood pressure. (Clarified to how I control my blood pressure.) 
 | 
||
| 
 Any family history pf heart problems? 
 | 
 Question  | 
|
| 
 Yeah, heart issues run in the family. Mom’s alive, but she has high blood pressure and high cholesterol. Dad passed at 75 from a heart thing, not sure what it was, and he also had high blood pressure . . . oh and he had open heart surgery too. 
 | 
||
| 
 What is your diet like? Liam Fitzgerald Telehealth Follow Up Sick Visit Shadow Health Transcript: Management of Cardiovascular Conditions Patient 
 | 
 Question  | 
|
| 
 Well I’m on a low-sodium diet and I try to follow it. For breakfast I have oatmeal with some berries. Lunch is usually some soup, I try to do homemade ones, or some pasta with grilled chicken and vegetables. I’ll have a salad sometimes. Dinner is some fish or grilled chicken with some more vegetables, and some brown rice. If I want a snack, it’s air popped, no salt popcorn, or an apple with no salt almond butter. It’s not very exciting, but it’s what I need to do. 
 | 
||
| 
 Great. healthy diet is good for your health 
 | 
 Educate  | 
|
| 
 OK, thanks. 
 | 
||
| 
 Do you exercise? 
 | 
 Question  | 
|
| 
 Yeah, I exercise regularly. I do tai chi. 
 | 
||
| 
 Great. Exercise is good for your health Liam Fitzgerald Telehealth Follow Up Sick Visit Shadow Health Transcript: Management of Cardiovascular Conditions Patient 
 | 
 Educate  | 
|
| 
 Got it. Thanks. 
 | 
||
| 
 Any allergies? 
 | 
 Question  | 
|
| 
 No, I don’t have allergies. 
 | 
||
| 
 Are your immunizations current? 
 | 
 Question  | 
|
| 
 I believe I’m up to date. 
 | 
||
| 
 Have you missed any medications? (Clarified to Do you miss doses of your medication?.) 
 | 
 Question  | 
|
| 
 No. I’m good about taking my medicine. (Clarified to if I miss doses of my medication.) 
 | 
||
| 
 Great, it is good to take medications as prescribed 
 | 
 Educate  | 
|
| 
 Gotcha. 
 | 
||
| 
 have you ever had a heart attack? 
 | 
 Question  | 
|
| 
 Yes, I have had a heart attack. 
 | 
||
| 
 When did you last have a heart attack? 
 | 
 Question  | 
|
| 
 My heart attack was five years ago. 
 | 
||
| 
 What are the symptoms of your heart attack? 
 | 
 Question  | 
|
| 
 The main thing I remember was really intense discomfort in my chest. 
 | 
||
| 
 Any history of hospitalizations? 
 | 
 Question  | 
|
| 
 I’ve had a few hospital stays. Five years ago I had a heart attack and they did surgery. Two years ago I had some issues with my heart and went back in and they diagnosed me with heart failure. Six months ago was the most recent time, my heart again. I wasn’t feeling great, but they took care of me and I was OK. 
 | 
||
| 
 How have heart problems affected your life? (Clarified to How does your heart failure affect you?.) 
 | 
 Question  | 
|
| 
 It doesn’t, really — it’s asymptomatic most of the time. (Clarified to how my heart failure affects me.) 
 | 
||
| 
 Do you drink? 
 | 
 Question  | 
|
| 
 Yeah, I drink some. 
 | 
||
| 
 How often do you drink? 
 | 
 Question  | 
|
| 
 I don’t really drink very often these days, just on special occasions. I used to have one or two beers a night, but I had to cut down after my heart attack. I’ll have that non-alcoholic stuff sometimes, it’s not half bad, but I’d just rather stick with the real thing if I’m going to have a drink. 
 | 
||
| 
 Too much alcohol consumption is not good for your health 
 | 
 Educate  | 
|
| 
 Alright then. Thanks. 
 | 
||
| 
 Do you smoke 
 | 
 Question  | 
|
| 
 I used to smoke. 
 | 
||
| 
 When did you last smoke? 
 | 
 Question  | 
|
| 
 I quit smoking after my heart attack. I still get cravings though so I use the nicotine gum. 
 | 
||
| 
 Great. Smoking is not good for your health 
 | 
 Educate  | 
|
| 
 Ah, I see. 
 | 
||
| 
 Have you ever had an EKG test? 
 | 
 Question  | 
|
| 
 Yeah, when I was hospitalized six months ago for heart failure stuff, they did an EKG and an echocardiogram. 
 | 
||
| 
 What is your blood pressure number? (Clarified to Do you know your blood pressure number?.) 
 | 
 Question  | 
|
| 
 Today it was 155 over 95. A little higher than normal. (Clarified to if I know my blood pressure number.) 
 | 
||
| 
 Any weight issues? (Clarified to Have you lost weight?.) 
 | 
 Question  | 
|
| 
 No, I’ve actually gained some. (Clarified to if I have lost weight.) 
 | 
||
| 
 Gaining weight will only worsen your heart problems 
 | 
 Educate  | 
|
| 
 Got it. Thanks. 
 | 
||
| 
 How much weight have you gained? 
 | 
 Question  | 
|
| 
 About four or five pounds. 
 | 
||
| 
 Any swelling? 
 | 
 Question  | 
|
| 
 Yeah, I have some swelling right now. 
 | 
||
| 
 Where is the swelling located? 
 | 
 Question  | 
|
| 
 In my feet and ankles. 
 | 
||
| 
 Any chest pain? 
 | 
 Question  | 
|
| 
 No, my chest hasn’t been hurting. 
 | 
||
| 
 Any palpitations? 
 | 
 Question  | 
|
| 
 I don’t have any palpitations at all. 
 | 
||
| 
 What caused our weight gain? 
 | 
 Question  | 
|
| 
 I don’t know, really. 
 | 
||
| 
 Have you been eating more? (Clarified to Is your appetite fine?.) 
 | 
 Question  | 
|
| 
 My appetite’s been the same, pretty normal. [AUDIO COMING SOON] (Clarified to if my appetite is okay.) 
 | 
||
| 
 Do you monitor your heart problems? (Clarified to What heart problems do you have?.) Liam Fitzgerald Telehealth Follow Up Sick Visit Shadow Health Transcript: Management of Cardiovascular Conditions Patient 
 | 
 Question  | 
|
| 
 I have a little swelling right now, if that counts. If you mean what heart conditions I have — I have coronary artery disease, heart failure, high cholesterol, high blood pressure, and I had a heart attack. (Clarified to what heart problems I have.) 
 | 
||
| 
 Do you take caffeine? 
 | 
 Question  | 
|
| 
 I drink decaf. 
 | 
||
| 
 How often do you exercise? 
 | 
 Question  | 
|
| 
 I do tai chi three times a week. 
 | 
||
| 
 Any skin problems? 
 | 
 Question  | 
|
| 
 No, my skin is normal, same as ever. 
 | 
||
| 
 Any fatigue? 
 | 
 Question  | 
|
| 
 I’m feeling OK — not tired. 
 | 
||
| 
 What is your occupation? 
 | 
 Question  | 
|
| 
 I’m retired now, but I worked as a truck driver for the postal service. 
 | 
||
| 
 What is your living situation? 
 | 
 Question  | 
|
| 
 My home environment is good. I live in a one-story house with my daughter Claire, her husband Mark, and my grandson, Callum. 
 | 
||
| 
 Any urination issues? 
 | 
 Question  | 
|
| 
 No issues with going to the bathroom, but I do wake up needing to pee at night. 
 | 
||
| 
 Any weakness? 
 | 
 Question  | 
|
| 
 I’m no Thor, but I can still open pickle jars when needed. 
 | 
||
| 
 Any breathing problems? 
 | 
 Question  | 
|
| 
 I haven’t had any issues with my breathing. 
 | 
||
| 
 Are you sexually active? 
 | 
 Question  | 
|
| 
 Yeah, things are just fine in the bedroom with my lady, Susan. 
 | 
||
| 
 move the camera so your ankles are visible on the screen 
 | 
 Question  | 
|
| 
 Sure, hold on, let me move this thing. 
 | 
||
| 
  Inspected left ankle: Edema is present on inspection of bilateral ankles without erythema or streaking 
 | 
 Exam Action  | 
|
| 
  Inspected right ankle: Edema is present on inspection of bilateral ankles without erythema or streaking Liam Fitzgerald Telehealth Follow Up Sick Visit Shadow Health Transcript: Management of Cardiovascular Conditions Patient 
 | 
 Exam Action  | 
|
| 
 move the camera so your ankles are visible on the screen, press your finger into the inner boney part of the ankle and hold for 1-2 seconds. 
 | 
 Question  | 
|
| 
 Sure, hold on, let me move this thing. 
 | 
||
| 
  Palpated right ankle: On palpation, there is 1+ pitting edema bilaterally without tenderness or warmth to palpation 
 | 
 Exam Action  | 
|
| 
  Palpated left ankle: On palpation, there is 1+ pitting edema bilaterally without tenderness or warmth to palpation 
 | 
 Exam Action  | 
|
| 
 Hello. I am going to educate you about your medications 
 | 
 Question  | 
|
| 
 Sounds good. 
 | 
||
| 
 maintain normal activity level, bur discontinue exercise if you experience chest pain 
 | 
 Question  | 
|
| 
 That sounds good. I’ll stop exercising and call the cardiologist if I get symptoms. 
 | 
||
| 
 Adhere to a fluid volume restriction of 1.5 L per day 
 | 
 Question  | 
|
| 
 Will do. I am very good about my fluid restrictions. 
 | 
||
| 
 Avoid drinking alcohol 
 | 
 Question  | 
|
| 
 Alright, I’ll lay off the alcohol. 
 | 
||
| 
 Avoid drinking caffeinated beverages 
 | 
 Question  | 
|
| 
 OK, no caffeine, but is decaf fine? 
 | 
||
| 
 No 
 | 
 Question  | 
|
| 
 Sounds good, I’ll be careful even with decaf. 
 | 
||
| 
 Eat lean meat, whole grains, and fresh fruits and vegetables and season your food with spices instead of salt 
 | 
 Question  | 
|
| 
 That’s a smart trick. OK, I’ll do that. 
 | 
||
| 
 Ask your provider for a referral to a clinical dietitian 
 | 
 Question  | 
|
| 
 OK, that’s a good tip. 
 | 
||
| 
 Adhere to your low-sodium diet, and pay attention to labels to avoid foods high in sodium 
 | 
 Question  | 
|
| 
 Sounds good. I’ll avoid those high-sodium foods, but what foods should I look at the labels for again? 
 | 
||
| 
 All foods 
 | 
 Question  | 
|
| 
 Alright, I’ll be careful to read all the labels then. 
 | 
||
| 
 After consuming a meal high in sodium, watch for signs and symptoms of a worsening condition and take your diuretic as directed. 
 | 
 Question  | 
|
| 
 That sounds like a plan . . . but how long should I wait after experiencing symptoms before I take the furosemide and potassium chloride? 
 | 
||
| 
 30 minutes 
 | 
 Question  | 
|
| 
 OK, I’ll watch out for those signs and symptoms carefully. 
 | 
||
| 
 Test for swelling by performing a pitting edema test 
 | 
 Question  | 
|
| 
 I’ll look out for that, then . . . though, how do I know if the swelling is related to my CHF and not something else, like standing for long time? 
 | 
||
| 
 Watch out for fatigue 
 | 
 Question  | 
|
| 
 OK, that’s good to know. 
 | 
||
| 
 Look out for signs of fluid overload, like weight gain, fatigue during activity 
 | 
 Question  | 
|
| 
 I’ll look out for symptoms. 
 | 
||
| 
 Go to the hospital if your condition worsens Liam Fitzgerald Telehealth Follow Up Sick Visit Shadow Health Transcript: Management of Cardiovascular Conditions Patient 
 | 
 Question  | 
|
| 
 I definitely will. 
 | 
||
| 
 Follow up with your cardiologist 
 | 
 Question  | 
|
| 
 I’ll call my cardiologist if that happens. 
 | 
||
| 
 Set a reminder for your medications 
 | 
 Question  | 
|
| 
 Alright. I’ll let my girlfriend and my daughter know . . . but if I take the medication as needed, how will I know if I need a reminder? 
 | 
||
| 
 You girlfriend and daughter can remind you to take your medications 
 | 
 Question  | 
|
| 
 Thanks, those are good suggestions. 
 | 
||
| 
 Take furosemide with the potassium chloride to maintain adequate potassium 
 | 
 Question  | 
|
| 
 I’ll do that, then. 
 | 
||
| 
 Take the furosemide with potassium chloride tablet for edema even if you have minor swelling 
 | 
 Question  | 
|
| 
 I will! 
 | 
||
| 
 Beware of symptoms that indicate worsening condition 
 | 
 Question  | 
|
| 
 Sounds good. I’ll keep an eye out for when to take those meds. 
 | 
||
| 
 Thanks for listening, Goodbye 
 | 
 Question  | 
|
| 
 Alright. Thank you for your help. Liam Fitzgerald Telehealth Follow Up Sick Visit Shadow Health Transcript: Management of Cardiovascular Conditions Patient 
 | 
