NRS 415 Topic 4 DQ 1

Discussion: Explain what factors lead to conflict in professional practice. Describe how organizational values and culture can influence the way conflict is addressed.

NRS 415 Topic 4 DQ 1 Assessment Description

Explain what factors lead to conflict in professional practice. Describe how organizational values and culture can influence the way conflict is addressed. Discuss effective strategies for resolving workplace conflict and preventing violence.

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NRS 415 Topic 4 DQ 1 Initial discussion question posts should be a minimum of 200 words and include at least two references cited using APA format. Responses to peers or faculty should be 100-150 words and include one reference. Refer to “RN-BSN Discussion Question Rubric” and “RN-BSN Participation Rubric,” located in Class Resources, to understand the expectations for initial discussion question posts and participation posts, respectively.

American Association of Colleges of Nursing Core Competencies for Professional Nursing Education

This assignment aligns to AACN Core Competencies 5.3, 6.2, 6.3, 6.4.

NRS 415 Topic 4 DQ 1 Sample

Conflicts in professional practice are inevitable and arise due to several factors. These include personality clashes, limited and effective use of resources, miscommunication, and differences in values and goals among employees and even between employees and the management. Workload, stress, fatigue, and burnout also cause conflicts in nursing practice. For instance, differences in values and goals on patient care and treatment methods can create tensions among team members while high workload and stress levels impact communication, teamwork, and effective performance and delivery of care (Ronquillo et al., 2023). Role ambiguity also leads to conflicts as employees may differ due to conflicting role descriptions or duties. NRS 415 Topic 4 DQ 1

Addressing conflicts in an organization is critical and requires adherence to values and culture within the practice setting. For instance, organizational values like respect, diversity, and honesty prioritize communication, collaboration, and embracing inclusion; from ideas to perspectives. These values are guiding principles that dictate and direct behaviors and actions within the nursing practice or healthcare entity. Positive values within the organization lead to collaboration and teamwork based on a common or shared goal and vision. Organizational culture entails values, assumptions, and beliefs that govern and guide people’s behavior (Cote, 2023). For instance, an organizational culture that promotes teamwork and collaboration encourages positive conflict resolution approaches like compromise and collaboration as opposed to competition and personal achievement. NRS 415 Topic 4 DQ 1

Organizations, including nursing practice, can resolve conflicts in the workplace and prevent violence through better strategies that include open communication, mediation, alternative dispute resolution (ADR) approach, and developing relevant protocols. Having clarity on roles and responsibilities and promoting a positive work environment also reduce conflict situations (Ronquillo et al., 2023). Organizations should also adopt the zero-tolerance policy on workplace violence and train employees on conflict resolution approaches. These strategies are critical for all stakeholders to adopt to reduce and prevent conflicts and workplace violence.

NRS 415 Topic 4 DQ 1 References

Cote, C. (2023 September 07). 5 Strategies for Conflict Resolution in the Workplace.

https://online.hbs.edu/blog/post/strategies-for-conflict-resolution-in-the-workplace

Ronquillo, Y., Ellis, V. L. & Toney-Butler, T. J. (2023). Conflict Management.

https://www.ncbi.nlm.nih.gov/books/NBK470432/ NRS 415 Topic 4 DQ 1