NUR 514 Topic 2 DQ 1 leading vs managing Discussion Post Essay

NUR 514 Topic 2 DQ 1 leading vs managing Discussion Post Essay

Topic 2 DQ 2

Conflicts happen in nursing and healthcare environments due to different reasons and perspectives among the diverse individuals who come together from various professional and personal backgrounds. Misunderstandings, particularly in a fast-paced healthcare setting, occurs because of stress inherent in caring for patients, increased workload, differences in perspectives and approaches to issues arising from the daily activities and processes and hostility or incivility in the workplace. Violence between nurses and patients as well as colleagues demonstrate the highest levels of conflicts in nursing and healthcare. Conflicts also occur where there is lack of clarity on roles and responsibilities of those involved in care provision (Abou & Eid, 2020). A lack of clear ethical values and organizational culture that supports nurses can also be a source of conflict in healthcare settings. Conflicts, from value-based to interpersonal conflicts, require effective strategies that leverage principles of negotiation to generate an amicable solution or remedies.

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The principles of negotiation and conflict resolution used by nurse leaders allow them to address underlying issues leading to conflicts. These include accommodation, compromising, collaboration and avoidance (Weiss et al., 2019). For instance, collaboration entails cooperation among the conflicting parties to understand concerns and express their issues with the aim of generating a mutually and satisfactory outcomes. Collaboration leads to a win-win situation to remedy conflicts. On its part, compromising entails resolving a conflict through the identification of a solution which is partly satisfactory to both parties. However, it does not completely satisfy either but it leads to a give and take scenario. Accommodation as a principle of negotiation means satisfaction of one party’s concerns at the expense of the other.

Leaders must use effective leadership models or theories to effectively address conflicts. The contingency or situational leadership model is the most effective when addressing conflicts in the workplace among nurses (Moeta & Du Rand, 2019). The model implores leaders to integrate different leadership styles to suit the current situation and ensure that there is consensus among the various conflicting entities.

References

Abou R., A., & Eid, W. (2020). Toxic Leadership: conflict management style and

organizational commitment among intensive care nursing staff. Evidence-Based Nursing Research, 2(4), 46-59. DOI:10.47104/ebnrojs3.v2i4.160

Moeta, M. E., & Du Rand, S. M. (2019). Use of scenarios to explore conflict management

practices of nurse unit managers in public hospitals. Curationis, 42(1), 1-11. DOI: 10.4102/curationis.v42i1.1943

Weiss, S. A., Tappen, R. M., & Grimley, K. (2019). Essentials of nursing leadership &

 management. FA Davis.

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Topic 2 DQ 1
Assessment Description
Differentiate between “leading” and “managing.” Based on your experience in the health care industry, explain how an advanced registered nurse can lead well and provide management. Share at least one strategy you have used to effectively lead and manage staff within health care organizations Consider interactions with patients, team members, daily tasks, and responsibilities as you formulate your response

Topic 2 DQ 2
Assessment Description
Discuss potential causes of conflict occurring within health care organizations. What are some principles of negotiation and conflict resolution used by the nurse leader to address conflict? What model or leadership theory would be effective to use in addressing conflict?