NURS 6053 Module 4 Week 7 Discussion Workplace Environment Assessment

 NURS 6053 Module 4 Week 7 Discussion Workplace Environment Assessment

 NURS 6053 Module 4 Week 7 Discussion Workplace Environment Assessment

Civility in a workplace entails the social norms and rules that create a positive and productive environment where all employees get satisfaction. Civility evokes words and phrases like courtesy, tolerance and accommodation, diversity and inclusion and rational approach to conflicts (Broome & Marshall, 2021). However, based on the workplace assessment report, my organization or workplace can be considered uncivil because it had a score of 50%. The responses from my colleagues were mainly “neutral” while others responded by “somewhat true” responses. These responses show that the environment is not healthy and neutrality implies that the nurses were not willing to associate the workplace with anything positive but negativity. Uncivil workplace environment leads to poor patient outcomes (ANA, 2022).

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The report is categorical that the workplace is uncivil and does not encourage any positivity. The respondents mentioned the need for increased employee engagement and participation in decision-making, the need for motivation and morale as the employees are overburdened by the workload and their views are never considered (Hossny & Sabra, 2020). The workplace is considered uncivil because it lacks an effective staff orientation protocol and nurses do not participate in training as well as workshops to enhance their skills and get new practice knowledge to offer quality care interventions (Clark, 2019). The workers in the facility are leaving while others prefer working on part-time basis because of the low levels of engagement and feeling not appreciated or recognized by the management.

One incident of incivility that I experienced in the workplace recently was an altercation between the nurse manager and a new nurse who reported late for work. The manager was furious and demanded an explanation from the nurse before all people in the unit, including a patient and their family which had come for a routine visit. However, the manager could not listen to the explanation and warned the new nurse over never to come late or risk the sack. This was uncivil for the manager to confront the nurse instead of finding out by calling her to the office to explain. The new nurse quit at the end of the month because of she felt not valued based on how the manager approached and solved the issue.

References

American Nurses Association (ANA) (2022). Violence, Incivility, & Bullying.

https://www.nursingworld.org/practice-policy/work-environment/violence-incivility-bullying/

 Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From

            expert clinician to influential leader (3rd ed.). New York, NY: Springer.

Clark, C. M. (2019). Combining cognitive rehearsal, simulation, and evidence-based scripting to

            address incivility. Nurse Educator, 44(2), 64-68.

 DOI: 10.1097/NNE.0000000000000563. 

Hossny, E. K. & Sabra, H. E. (2020). Effects of Nurses’ perception to workplace civility climate

            on nurse-physician collaboration. Nursing Open, 8(2), 620-627. doi: 10.1002/nop2.666

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Module 4: Communication and Relationship Building (Weeks 7-9)
Walden University, LLC. (Producer). (2018). Diagnosis: Communication Breakdown [Video file]. Baltimore, MD: Author.

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Learning Objectives
Students will:
Assess work environments for workplace civility
Analyze strategies to address workplace incivility
Analyze evidence-based theories for promoting organizational health
Recommend strategies for improving workplace environments
Due By Assignment
Week 7, Days 1–2
Read the Learning Resources.
Compose your initial Discussion post.
Week 7, Day 3 Post your initial Discussion post.
Begin to compose your Assignment.
Week 7, Days 4-5 Review peer Discussion posts.
Compose your peer Discussion responses.
Continue to compose your Assignment.
Week 7, Day 6 Post two peer Discussion responses.
Week 8, Days 1-7 Continue to compose your Assignment.
Week 9, Day 1-6 Continue to compose your Assignment.
Week 9, Days 7 Deadline to submit your Assignment.
Learning Resources
Required Readings
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.

Chapter 5, “Collaborative Leadership Contexts: It Is All About Working Together (pp. 155–178)
Chapter 8, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 237–272)
Chapter 7, “Building Cohesive and Effective Teams” (pp. 212–231)
Select at least ONE of the following:

Clark, C. M., Olender, L., Cardoni, C., Kenski, D. (2011). Fostering civility in nursing education and practice. The Journal of Nursing Administration, 41(7/8), 324–330.

Clark, C. M. (2018). Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility. Nurse Educator.

Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. Retrieved from https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf

Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. Journal of Continuing Education in Nursing, 45(12), 535–542.

Document: Work Environment Assessment Template (Word document)

Required Media
TEDx. (2017, April). Jody Hoffer Gittell: The power of a simple idea [Video file]. Retrieved from https://www.youtube.com/watch?v=X7nL5RC5kdE

Walden University, LLC. (Producer). (2009a). Working with Groups and Teams [Video file]. Baltimore, MD: Author.

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Discussion: Workplace Environment Assessment
How healthy is your workplace?

You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.

There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.

To Prepare:

Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
Review and complete the Work Environment Assessment Template in the Resources.
By Day 3 of Week 7
Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.

By Day 6 of Week 7
Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively.

Submission and Grading Information
Grading Criteria
To access your rubric:

Week 7 Discussion Rubric

Post by Day 3 and Respond by Day 6 of Week 7
To participate in this Discussion:

Week 7 Discussion

Rubric Detail

Select Grid View or List View to change the rubric’s layout.

Name: NURS_6053_Module04_Week07_Discussion_Rubric
Grid View
List View
Excellent Good Fair Poor
Main Posting
45 (45%) – 50 (50%)
Answers all parts of the discussion question(s) expectations with reflective critical analysis and synthesis of knowledge gained from the course readings for the module and current credible sources.

Supported by at least three current, credible sources.

Written clearly and concisely with no grammatical or spelling errors and fully adheres to current APA manual writing rules and style.
40 (40%) – 44 (44%)
Responds to the discussion question(s) and is reflective with critical analysis and synthesis of knowledge gained from the course readings for the module.

At least 75% of post has exceptional depth and breadth.

Supported by at least three credible sources.

Written clearly and concisely with one or no grammatical or spelling errors and fully adheres to current APA manual writing rules and style.
35 (35%) – 39 (39%)
Responds to some of the discussion question(s).

One or two criteria are not addressed or are superficially addressed.

Is somewhat lacking reflection and critical analysis and synthesis.

Somewhat represents knowledge gained from the course readings for the module.

Post is cited with two credible sources.

Written somewhat concisely; may contain more than two spelling or grammatical errors.

Contains some APA formatting errors.
0 (0%) – 34 (34%)
Does not respond to the discussion question(s) adequately.

Lacks depth or superficially addresses criteria.

Lacks reflection and critical analysis and synthesis.

Does not represent knowledge gained from the course readings for the module.

Contains only one or no credible sources.

Not written clearly or concisely.

Contains more than two spelling or grammatical errors.

Does not adhere to current APA manual writing rules and style.
Main Post: Timeliness
10 (10%) – 10 (10%)
Posts main post by day 3.
0 (0%) – 0 (0%)
0 (0%) – 0 (0%)
0 (0%) – 0 (0%)
Does not post by day 3.
First Response
17 (17%) – 18 (18%)
Response exhibits synthesis, critical thinking, and application to practice settings.

Responds fully to questions posed by faculty.

Provides clear, concise opinions and ideas that are supported by at least two scholarly sources.

Demonstrates synthesis and understanding of learning objectives.

Communication is professional and respectful to colleagues.

Responses to faculty questions are fully answered, if posed.

Response is effectively written in standard, edited English.
15 (15%) – 16 (16%)
Response exhibits critical thinking and application to practice settings.

Communication is professional and respectful to colleagues.

Responses to faculty questions are answered, if posed.

Provides clear, concise opinions and ideas that are supported by two or more credible sources.

Response is effectively written in standard, edited English.
13 (13%) – 14 (14%)
Response is on topic and may have some depth.

Responses posted in the discussion may lack effective professional communication.

Responses to faculty questions are somewhat answered, if posed.

Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited.
0 (0%) – 12 (12%)
Response may not be on topic and lacks depth.

Responses posted in the discussion lack effective professional communication.

Responses to faculty questions are missing.

No credible sources are cited.
Second Response
16 (16%) – 17 (17%)
Response exhibits synthesis, critical thinking, and application to practice settings.

Responds fully to questions posed by faculty.

Provides clear, concise opinions and ideas that are supported by at least two scholarly sources.

Demonstrates synthesis and understanding of learning objectives.

Communication is professional and respectful to colleagues.

Responses to faculty questions are fully answered, if posed.

Response is effectively written in standard, edited English.
14 (14%) – 15 (15%)
Response exhibits critical thinking and application to practice settings.

Communication is professional and respectful to colleagues.

Responses to faculty questions are answered, if posed.

Provides clear, concise opinions and ideas that are supported by two or more credible sources.

Response is effectively written in standard, edited English.
12 (12%) – 13 (13%)
Response is on topic and may have some depth.

Responses posted in the discussion may lack effective professional communication.

Responses to faculty questions are somewhat answered, if posed.

Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited.
0 (0%) – 11 (11%)
Response may not be on topic and lacks depth.

Responses posted in the discussion lack effective professional communication.

Responses to faculty questions are missing.

No credible sources are cited.
Participation
5 (5%) – 5 (5%)
Meets requirements for participation by posting on three different days.
0 (0%) – 0 (0%)
0 (0%) – 0 (0%)
0 (0%) – 0 (0%)
Does not meet requirements for participation by posting on 3 different days.
Total Points: 100
Name: NURS_6053_Module04_Week07_Discussion_Rubric