Topic 3 DQ 1 Discussion: Discuss a patient of another culture. How can the healthcare professional communicate in presenting patient education? Consider language, family, cultural differences, and methods of communication
Topic 3 DQ 1 Discussion: Discuss a patient of another culture. How can the healthcare professional communicate in presenting patient education? Consider language, family, cultural differences, and methods of communication
Discuss a patient of another culture. How can the health care professional communicate in presenting patient education? Consider language, family, cultural differences, and method of communication.
200 words, two references not older than five years.
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Topic 3 DQ 1
- Discuss a patient of another culture. How can the healthcare professional communicate in presenting patient education? Consider language, family, cultural differences, and methods of communication.
In my clinical experience, I have encountered and provided care to patients with different cultural beliefs, spiritual perspectives, and norms. In one instance, I partnered with other healthcare professionals to provide postoperative care for a Muslim immigrant patient after undergoing a coronary artery bypass surgery. In this scenario, we adopted various strategies consistent with culturally-responsive communication, including using a translator to bridge language barriers, involving his family in the decision-making process, and encouraging active listening to understand and appreciate his beliefs, preferences, expectations, and perspective of pain and suffering.
Amidst the need to provide patient-centered care to patients of different cultures, it is essential to demonstrate cultural competence and embrace cross-cultural communication models. According to Ladha et al. (2018), the LEARN (Listen, Explain, Acknowledge, Recommend, and Negotiate) model enables healthcare professionals to understand patient’s health conditions and expectations, convey their perceptions of the health conditions, acknowledge and respect differences in views, recommend treatment plans consistent with patient and family preferences, and agree on collaborative care plans. In the same breath, Brooks et al. (2019) argue that culturally-responsive communication entails using verbal and nonverbal interactions that promote mutual understanding and respect for each other’s values, beliefs, preferences, and culture. As a result, it is essential to use appropriate communication methods, demonstrate compassion, eliminate judgmental thoughts, and respect patients’ values, preferences, cultural beliefs, and worldviews to promote patient-centered care.
References
Brooks, L. A., Manias, E., & Bloomer, M. J. (2019). Culturally sensitive communication in healthcare: A concept analysis. Collegian, 26(3), 383–391. https://doi.org/10.1016/j.colegn.2018.09.007
Ladha, T., Zubairi, M., Hunter, A., Audcent, T., & Johnstone, J. (2018). Cross-cultural communication: Tools for working with families and children. Paediatrics & Child Health, 23(1), 66–69. https://doi.org/10.1093/pch/pxx126